Book An Appointment

Appointment Policy

Your e-bike is ready for collection. Complete this registration form to reserve your preferred collection date and ensure your order is prepared before you arrive.

To provide every customer with a premium collection experience, all collections are arranged by appointment only. A refundable booking deposit is required to confirm your collection reservation and will be credited toward your order upon final purchase in shop. This helps us prepare your e-bike in advance and reserve dedicated time exclusively for you.

Your collection appointment includes a final inspection of your e-bike, a guided handover, and one-to-one assistance from our expert team to ensure you’re ready to ride with confidence.

Once your registration has been reviewed, our team will contact you to confirm your collection appointment and provide your booking deposit instructions. By submitting this form, you confirm that all information provided is accurate and complete.